Broadband, the ‘wonder’ of it all

I remember the days of being excited with broadband, watching other people or the uni computers with its near pre-emptive page loading – as Colonel once said. It loads the page before you even click!

However, with its better speed, it’s also expected that it’ll be better in every way – less hassle, and all that. It definitely sounds better, when I remember the days of early dial-up which always cut out. Especially since in the early EARLY days my service provider didn’t have a local number so silly me hooked it up to the one all the way in the city…expensive times. We’ve since moved up and have ISDN, which is not quite broadband but ‘better’ than regular dial-up…well, the only difference for me is that it connects almost instantly, but it goes silly when it randomly disconnects as you have to restart the entire computer.

I’m not sure if I want to get broadband at all, since it doesn’t seem to be working in an area that most definitely should (being practically in the city). In fact it just doesn’t connect. According to the Internet Service Provider (I don’t know why that should be capitalised even if it’s an anogram, or even why I shouldn’t just blurt their name out, but for now I’ll resist) the problem was the back-to-base alarm using the phone line that meant this didn’t work. We needed some sort of ‘splitter’.

We got the alarm switched off, and yet it still didn’t connect. So back to ol’ tech support, when the guy ‘helped’ me out by doing mediocre stuff – restarting the computer, checking the plugs are in, etc. When they start getting you to do stuff like that, you know they don’t have a clue.

The result was that they lodged a problem with the ADSL line with the phone company. Unfortunately, I can’t seem to get any update on its progress in the ‘queue’, as they have an internet company themselves and so the other ISP is probably not an issue to them.

Round and round we go. The most annoying part is that bills have needed to be paid since we got the package, as it’s a contract (12 or 24 months, I can’t remember, in order to get the ADSL modem for free).

Anyway, that’s my rant for the day. I’ve been kind enough to not include the company’s name in this whole thing (well, the three companies who keep sending me on the delightful merry-go-round of ‘progress’). I used a lot of quotation marks in this blog, there’s quite the sarcasm here.


  1. Devslashtux
    Posted 15 November 2005 at 7:07 am | Permalink

    Its almost certainly not your ISP’s fault. It is another certain telco whose name begins with T…

  2. Snaykeemcgee
    Posted 15 November 2005 at 12:50 pm | Permalink

    I figure it’s either the modem or the line that’s stuffing up. Either way I’m not sure how to solve this.

  3. Devslashtux
    Posted 17 November 2005 at 8:36 pm | Permalink

    I’ll give you a hand when I am on holidays